1. Information We Collect
1.1 Account Information
When you register an account, we collect:
- Username and password (encrypted)
- Email address
- IP address and HWID for security purposes
- Character names and game data
1.2 Payment Information
When you make a donation, we collect:
- Transaction ID and payment method
- Amount and date of transaction
- Payment email (may differ from account email)
Note: We do not store credit card details. All payment processing is handled by secure third-party providers (Stripe, PayPal, etc.)
1.3 Game Activity
We automatically collect:
- Login times and duration
- In-game activities and transactions
- Chat logs for moderation purposes
- Trading and market activities
2. How We Use Your Information
2.1 Service Provision
- To provide and maintain game services
- To process transactions and deliver virtual goods
- To communicate important updates and announcements
- To provide customer support
2.2 Security & Fair Play
- To detect and prevent cheating, hacking, or exploitation
- To enforce our Terms of Service
- To protect against fraud and unauthorized access
- To maintain game balance and economy
2.3 Improvements
- To analyze gameplay patterns and improve game features
- To optimize server performance
- To develop new content based on player preferences
3. Data Protection
3.1 Security Measures
We implement the following security measures:
- Password encryption using industry-standard hashing
- Secure HTTPS connections for all web traffic
- Regular security audits and updates
- Limited access to personal data (admin only)
3.2 Data Retention
We retain your data for as long as your account is active. Inactive accounts may be deleted after 12 months of inactivity.
Transaction records are kept for legal and accounting purposes as required by law.
4. Information Sharing
4.1 We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties.
4.2 Limited Sharing
We may share information only in these cases:
- With payment processors to complete transactions
- When required by law or legal process
- To protect our rights and prevent fraud
- With your explicit consent
5. Your Rights
5.1 Access and Control
You have the right to:
- Access your personal data through your account dashboard
- Update or correct your information
- Request account deletion (this is permanent and irreversible)
- Opt-out of non-essential communications
5.2 Data Portability
You can request a copy of your data in a machine-readable format.
6. Cookies and Tracking
We use cookies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze website traffic and usage
- Prevent fraud and enhance security
You can disable cookies in your browser settings, but this may affect site functionality.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent and believe your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of the service after changes indicates acceptance of the updated policy.
9. Contact Information
If you have questions about this Privacy Policy or your data, please contact us through:
- Discord server
- Support ticket system
- Admin PM in-game
Important Note:
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last updated: August 29, 2025